3 Easy Ways To Get In Touch
We are available 9am-5pm Monday-Friday EST.
You can reach us at ((866) 695-8674.
We are also available via email at sales@lussoappliances.com or by filling out the form below.
Frequently Asked Questions
How fast do you ship out? After payment clears, usually within 1-5 business days. This is usually because most of the items are heavy and need to be shipped by freight. For freight shipping, appointments for pick ups have to be made which takes around 1-5 days.
When will I receive tracking for my order? you will receive your tracking number as soon as your package ships out.
How long will my order take to arrive? Usually between 5-10 business days depending on which shipping method you paid for or how far your location is from the warehouse. If your item is a special order or on backorder, it may take longer. We will contact you and let you know if that’s the case.
Which courier will deliver my package?
It usually depends on the size of your package. For wine coolers and larger packages, we ship with various freight companies. For smaller items. We ship via UPS, FedEx, and USPS.
If something is out of stock can I backorder or special order it? Yes! Please contact us to reserve a unit and place your order.
Can I place my order over the phone? Yes! We are available 9am-5pm Monday-Friday EST. You can reach us at (866) 695-8674.
Do you offer free shipping? Yes, we offer free shipping on most orders except international orders or orders shipped outside the continental 48 USA. Some orders require shipping, in that case it will be automatically calculated at checkout.
Do you ship internationally? At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write to us to get a shipping price quote.
Do you have a showroom? We operate out of an office/warehouse in Wyoming and at this time we are not set up as a showroom. Our entire catalog selection is online. We have warehouse locations across the USA where products ship from.
If you have a question that isn't covered here, feel free to write us below, contact by phone or email, or click the live chat button during normal business hours.